A standard you can hold us to.
Tidly Group is built on one idea: cleaning should run to a written standard, not to whoever happens to turn up. Every engagement starts with a scope you approve, and every visit works to the same room-by-room checklist — so the sixth clean is held to exactly what you agreed for the first.
Why we started
Most cleaning does not fail on day one.
It fails in month three. The first clean is excellent, everyone is happy, and then the scope quietly shrinks. A room gets skipped. A different person shows up who was never told what the job actually is. Nobody wrote it down, so nobody can point at anything.
That is the problem we built Tidly Group around. Every engagement starts with an agreed written scope, and every visit works to the same room-by-room checklist. It is not a clever idea. It is just the part most people skip.
We are licensed, insured, WSIB-covered and bonded, and every person who enters your space is background-checked before they start. If something is damaged or someone is hurt while we are working, that sits with us, not with you.
How we work
Four rules we run the work by.
Cleaning goes wrong in predictable ways, and it rarely goes wrong on the first visit. These are the four controls that stop the drift — and they are what we would rather be judged on.
We agree the scope first
You approve exactly what gets cleaned before anyone starts. No surprises on the invoice.
We work to a written checklist
Every visit follows the same room-by-room list, so quality does not drift.
The same crew where possible
Consistent people who learn your space and your preferences.
We fix it if it is wrong
Tell us within 24 hours and we come back and redo it at no charge.
The written checklist
The list is the product.
Quality drifts when the scope lives in someone’s head. Ours is a sheet the crew works from and you can check the work against. 61 tasks across six areas, adjusted to your property and agreed in writing before the first visit.
| Area | Tasks |
|---|---|
| Kitchen | 14 |
| Bathrooms | 11 |
| Bedrooms | 9 |
| Living areas | 9 |
| Entry & hallways | 6 |
| Offices & common areas | 12 |
| Six areas | 61 tasks |
Where we work
Across the Greater Toronto Area.
Toronto, Mississauga, Brampton, Vaughan, Markham, Oakville and surrounding communities. If you are just outside that list, ask anyway — call 905-866-8586 and we will tell you honestly whether we can cover you properly.
- Residential and commercial. Houses and condos, and offices, clinics, retail and short-term rentals — with scheduling that works around occupancy.
- A written quote within 24 hours. Free, no obligation, and no one chasing you afterwards.
- Put it right within 24 hours. If a visit is not right, tell us and we come back and redo it at no charge. That is the whole policy.
Free · No obligation
Get a free quote.
Tell us about your space. We reply within 24 hours.