Pricing, access, insurance and what happens when something goes wrong. If your question is not here, call and ask — you will get a straight answer rather than a callback.
On the size and condition of the space and how often you want it cleaned, not on a flat rate. Tell us honestly what shape it is in and you will get a real number that does not change on the day. For larger commercial spaces, ask about a site visit first so the quote reflects the actual building.
No. Many clients give us access instructions and go to work. If you would rather be there for the first visit so you can walk us through the space, that is usually a good idea, and we are happy to do it that way.
Yes, everything is included. If you would prefer we use particular products in your space, for allergies, pets, or a finish that needs specific care, tell us and we will use yours instead.
Every person who works in your space is screened before they start, and we are bonded, which means you are covered if something goes wrong involving our staff. We carry liability insurance and WSIB coverage, so if someone is hurt while working for us, that sits with us and not with you.
Tell us within 24 hours and we come back and redo the areas in question at no charge. That is the whole policy. If you would rather talk it through, call 905-866-8586.
Yes. There is no lock-in on recurring residential work. Give us reasonable notice for a specific visit and we will move it. Commercial contracts are agreed in writing and we will set the notice period with you up front.
You will have a written quote within 24 hours of asking. Start dates depend on the week and where you are in the GTA, and we will give you real availability rather than an optimistic one.
For commercial work, an evening or before-open window is usually what makes sense, and we will build the schedule around your occupancy where we can. Weekend residential slots are more limited. Tell us the window you need when you ask for a quote and we will tell you honestly whether we can cover it.
Still have a question? Call 905-866-8586 or send us a message.
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